FAQs
What is the return policy?
- Cairo & Giza: Returns must be made in person at our showroom.
- Other governorates: Returns are handled via courier service, and the customer covers the shipping cost.
- After inspecting the item at the showroom, we will proceed with the return according to our standard refund policy.
Can i pay online?
No, We accept cash on delivery (COD) only
Can I exchange or refund Soiree items?
- No Exchange or Refund on Soiree items.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.